Shipping policy

Shipping Policy

Last Updated: [October 2, 2025]

All orders are shipped from our facility in Mumbai, India.

Shipping Method	Order Processing Time	Delivery Estimate (After Shipping)	Cost
Standard	[1-3] business days	[4-7] business days	Calculated at Checkout

We offer Free Standard Shipping within India on all orders totaling ₹3500 (Rupees Three Thousand Five Hundred) or more.
For orders below this amount, shipping charges are calculated at checkout based on weight and destination.

You will receive a Shipment Confirmation email with your tracking number 1 business day after your order has shipped.

We ship to most countries worldwide. Shipping costs and delivery times are calculated based on your location and the weight of your order.

International shipping typically takes 7-21 business days after processing, but may vary significantly due to customs.

All international customers are responsible for any Customs Fees, Duties, Taxes, or Brokerage Charges imposed by your country.
Kira Store Managed by Mirak Enterprise is not responsible for these charges, nor will we adjust the declared value of the goods.

Due to long transit times and high-temperature risks, chocolates and other highly heat-sensitive items are restricted from international shipment. If you attempt to order these items internationally, we will contact you to remove them before processing the order.

All orders are processed Monday through Friday (excluding holidays).
Orders placed after [Time, 5:00 PM IST] will be processed the next business day.
P.O. Boxes: We do not ship to P.O. boxes or APO/FPO addresses for international orders.
Melted/Damaged Items: We take care in packaging, but we are not responsible for products that melt or are damaged during transit. For claims related to carrier damage, please refer to our Return and Refund Policy